Philips Respironics Sleep and Respiratory Care devices
Information for patients
Patient safety is our top priority. We are committed to completing the remediation for all affected patients to make sure you receive safe and effective therapy. We know that each situation is unique depending on your affected device and personal situation. If you have questions about the remediation process or need any additional support once you have received your replacement device, please visit our updatedContact and Support page.
Understanding the recall process
Ozone and UV light cleaning products are not currently approved cleaning methods for sleep apnea devices or masks and should not be used.
Ozone Cleaner Information
Latest updates
Philips provides update on Respironics recall
October 6, 2023
Philips response to recent media articles related to Philips Respironics’ voluntary recall notification/field safety notice
September 27, 2023
July 2023 latest results and conclusions for sleep therapy devices related to the impact of ozone cleaning shows no appreciable harm to health in patients
Philips Respironics completed the analyses for System One and DreamStation Go sleep therapy devices indicating that the volatile organic compounds (VOCs) and the particulate matter (PM) emissions related to foam degradation are within the appliable safety limits. Additional visual assessments have been performed and confirm the low prevalence of significant foam degradation.
All news and updates
Don’t have a home care provider?
If you are a patient who currently owns a recalled device, and you do not have an account with a Canadian Health Care Provider (HCP) provider: